Direct answers
Frequent questions
These answers are kept current by the site team. Stock levels and compatibility for a specific item still require direct confirmation.
Ordering and payment
Ordering and payment
No. The site raises an enquiry; it does not take payment. Send the item, the quantity and the service area by WhatsApp or the contact form. Cash and card are settled with you directly, and there is no online checkout in this release.
Delivery
Delivery
Istanbul, Antalya, Bodrum and Izmir, at any hour, with no fee for the delivery. Whether it runs depends on the exact address, the quantity, access, the stock on hand and the capacity on the route.
Yes. Send the hour with the item, the quantity and the full address. We verify which slot is open and settle it with you.
Yes. WhatsApp requests arrive at any hour. Send the item, the quantity, the full address and the hour you want, and we confirm.
Products and compatibility
Products and compatibility
Weigh up the volume your kitchen moves, the equipment you run and what the manufacturer states. Tell us your setup and we will help you verify the right listed option.
Compatible accessories are listed separately and depend on stock on hand. Verify the complete setup before ordering.
Responsible use
Responsible use
Lawful culinary and professional food-service preparation only. Use them for that intended purpose alone, as the manufacturer instructs and within the applicable regulations.